Terms of Service

Last updated November 11, 2026

The short version

  • EarnestBid helps you send proposals, collect e-signatures and tell clients how to pay you.
  • We never handle, hold or move money. Payments go straight from your client to you.
  • You own your content. You're responsible for your prices, your work and your agreements with your clients.
  • Right now EarnestBid is free: every feature, no card. If paid plans start later, we'll email you at least 30 days first, and you're never charged unless you choose to upgrade (section 6).
  • The service is provided as is, our liability is limited, and disputes go to individual arbitration, not class actions (sections 10–13).

1. Who we are

EarnestBid is run by EarnestBid LLC, a Kansas limited liability company ("EarnestBid," "we," "us"). EarnestBid was formerly called EstimateFlow. By creating an account or using earnestbid.com, you agree to these terms. If you use EarnestBid for a business, you agree on behalf of that business.

2. Your account

You must be at least 18 and give accurate information. Keep your login private; you're responsible for activity on your account. Tell us right away at hello@estimateflow.io if you think someone else has access.

3. What EarnestBid does, and doesn't do

  • We provide software to build proposals, share them by link, collect electronic signatures, track views and send reminders.
  • We are not a party to your agreements. The proposal is between you and your client. We don't guarantee that any client will sign, pay or follow through.
  • We don't process payments. When you add Venmo, Zelle, PayPal, a card payment link, check or cash details, we only show them to your client. Any payment happens outside EarnestBid, under the terms of the service your client uses. We don't take a fee and can't refund, reverse or confirm payments. (The only payment EarnestBid is part of is your own Pro plan, if you choose one; see section 6.)
  • We don't give legal, tax or financial advice. Templates and sample text are starting points; make sure your proposals and terms fit your trade and your state's rules (for example, contractor licensing or deposit limits).

4. Your content and your clients' information

You own the proposals, prices, logos and other content you add. You give us permission to store, display and send that content only as needed to run EarnestBid for you. You're responsible for having the right to use your content and for the client contact details you add. When you send a proposal, you confirm you have a reason to contact that person.

4a. Our name, logo and software

  • EarnestBid™, the EarnestBid logo, the earnestbid.com website, and the EarnestBid software, designs, text and templates are owned by us and protected by trademark and copyright laws. These terms give you permission to use EarnestBid for your business while your account is active. They don't give you any ownership of it, or the right to copy, resell, rebrand, reverse-engineer or make a competing product from it.
  • You may not use the EarnestBid name or logo, or anything confusingly similar (for example in a business name, domain name, ad or app), without our written permission. If you send us feedback or ideas, we may use them without owing you anything.

5. Electronic signatures

Clients type their full name and sign by drawing or typing it, after agreeing to sign electronically (see our E-sign disclosure). We save a signature record: the signer's name, time, device, IP address and a fingerprint of exactly what was signed, and we email the client their own signed copy. Once signed, a proposal can't be edited; extra or changed work goes on a change order, which the client signs separately with the same record. Electronic signatures are recognized for most business agreements under the U.S. ESIGN Act and state UETA laws, but some documents have special rules. You're responsible for deciding whether an e-signature fits your agreement.

6. Plans, billing and cancellation

  • Right now: EarnestBid is free while we get started. Every account gets every feature at no cost, and we don't ask for a card. Nothing in this section charges you today.
  • Before paid plans start, we'll email you at least 30 days ahead and update these terms. You'll only ever be charged if you choose to upgrade and enter a card yourself. When paid plans start, they'll work like this:
  • Free: up to 2 proposals sent per month, at no cost.
  • Pro: $24 per month or $190 per year, billed in advance. New accounts get Pro features free for 14 days with no card. When a trial ends, the account moves to Free unless you upgrade. If you upgrade during your trial, your first charge is on the day the trial would have ended.
  • Who processes the payment: Pro is paid by card through Stripe, and sold through Link, Stripe's Managed Payments service. Link is the seller of record for your Pro purchase: it charges your card, collects any sales tax that applies, and sends your receipts. Your card statement will show "LINK.COM* EARNESTBID". Link's and Stripe's own terms also apply to the payment. We never see or store your card number.
  • Pro renews automatically at the end of each month or year, using the card on file, until you cancel. You can cancel anytime from your settings, in a few clicks, with no need to call or email us. Pro stays active until the end of the period you've paid for, then moves to Free. Your proposals and signed copies stay in your account.
  • We'll email you at least 7 days before a yearly plan renews, with the amount and a link to cancel.
  • We may change prices with at least 30 days' notice by email. Changes apply at your next renewal.

6a. Refunds

  • Free trial: it never charges you. No card is needed, and it moves to Free on its own.
  • Monthly plan: no refunds for the current month, but you won't be charged again after you cancel.
  • Yearly plan: full refund if you ask within 14 days of paying, whether it's your first payment or a renewal. After 14 days, no refunds for the rest of the year, but it won't renew after you cancel.
  • Our mistakes, always refunded: double charges, charges after you canceled, or charging the wrong amount.
  • How to ask: email hello@estimateflow.io from your account email. Refunds go back to the original card through Stripe and Link, usually within 5–10 business days.
  • This covers only what you pay EarnestBid for Pro. Payments between you and your clients, like deposits, aren't handled by us, so refunds for those are between you and your client.
  • Where the law gives you more rights than this, the law applies.

7. Acceptable use

Don't use EarnestBid to send spam, mislead clients, collect payments for work you don't intend to do, impersonate anyone, upload malware, or break the law. Don't try to break, overload or copy the service. We may suspend accounts that do.

8. Availability and changes

We work to keep EarnestBid running, but it may sometimes be unavailable. We may add, change or remove features. If we ever shut down EarnestBid, we'll give at least 30 days' notice so you can export your signed proposals.

9. Ending your account

You can delete your account anytime from your settings. We may suspend or close accounts that break these terms. After an account closes, we delete your content within 90 days, except signed records we must keep by law or to resolve disputes.

10. No warranties

EARNESTBID IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We don't promise that EarnestBid will be uninterrupted, error-free or secure, that emails or reminders will be delivered, that calculations, templates or sample text are correct for your job, or that any signature will be enforceable in your situation. Check every proposal before you send it. Some states don't allow certain disclaimers, so some of this may not apply to you.

11. Limitation of liability

  • TO THE FULLEST EXTENT THE LAW ALLOWS:
  • We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, jobs, clients, data or goodwill, even if we were told they were possible.
  • We are not liable for anything between you and your clients, including unpaid or disputed payments, deposits, refunds, chargebacks, the quality or timing of your work, pricing mistakes in your proposals, or a client's refusal to honor a signed proposal.
  • We are not liable for third-party services, including Venmo, Zelle, PayPal, Square, Stripe, Link, banks, email and text-message providers, or what happens when a client uses them.
  • Our total liability for all claims relating to EarnestBid is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) $50.
  • These limits apply to every legal theory (contract, tort including negligence, statute or otherwise) and even if a remedy fails of its essential purpose.

12. Your responsibility to us (indemnity)

You agree to defend, indemnify and hold harmless EarnestBid and its owners, employees and contractors from any claims, damages, losses and costs (including reasonable attorneys' fees) arising from: your proposals, prices, work or services; your dealings with your clients, including payments and disputes; content you upload; your breach of these terms; or your violation of any law or anyone's rights.

13. Disputes: informal first, then individual arbitration

  • Please read this section carefully. It affects your legal rights, including your right to go to court.
  • Talk to us first. Before filing any claim, you agree to email hello@estimateflow.io with a description of the problem and try for 30 days to resolve it informally.
  • Binding arbitration. If we can't resolve it, any dispute relating to EarnestBid or these terms will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer or Commercial Rules (as applicable), instead of in court. Either party may instead bring an individual claim in small claims court if it qualifies.
  • No class actions. You and we each agree to bring claims only individually, not as a plaintiff or class member in any class, collective or representative action. The arbitrator may not combine claims of more than one person.
  • Opt out. You can opt out of this arbitration agreement by emailing hello@estimateflow.io within 30 days of first accepting these terms.
  • Time limit. Any claim must be filed within one year after it arose, or it is permanently barred, unless the law requires a longer period.
  • These terms are governed by the laws of Kansas and the Federal Arbitration Act, without regard to conflict-of-law rules. If a claim isn't subject to arbitration, it goes to the state or federal courts in Sedgwick County, Kansas, and you and we consent to their jurisdiction.

14. Other legal terms

  • Things outside our control: we aren't responsible for delays or failures caused by events beyond our reasonable control, like outages at our hosting or email providers, internet failures, natural disasters or government actions.
  • Severability: if any part of these terms can't be enforced, the rest stays in effect, and that part is enforced as far as the law allows.
  • Entire agreement: these terms and our Privacy Policy are the whole agreement between you and us about EarnestBid.
  • No waiver: if we don't enforce a term right away, we can still enforce it later.
  • Assignment: you can't transfer your account or these terms without our consent. We may transfer them as part of a merger, sale or reorganization.
  • Survival: sections 4, 4a, and 9 through 14 continue after your account closes.

15. Changes to these terms

If we make important changes, we'll email you and update the date above at least 14 days before they take effect. Using EarnestBid after that means you accept the new terms.

Contact

Questions about these terms: hello@estimateflow.io.